1Who We Are and How to Contact Us
dk1947 is an online betting and casino platform operating at dk1947.bet, offering sports betting, live casino games, slots, crash games, and related entertainment services to players across Pakistan. All financial transactions on dk1947 are denominated in Pakistani Rupees (PKR).
When this Privacy Policy refers to "dk1947", "we", "us", or "our", it means the operator of the dk1947 platform. When it refers to "you" or "your", it means any person who registers, visits, or otherwise interacts with dk1947 in any capacity — including browsing the website without a registered account.
For all privacy-related questions, data access requests, corrections, deletions, or complaints, you can reach us at support@dk1947.bet. We aim to acknowledge all privacy requests within 5 business days and provide a full response within 30 days.
2What Personal Data dk1947 Collects
dk1947 collects personal data in three main ways: information you provide directly during registration and use, information generated automatically through your use of the platform, and information received from third parties such as payment processors and identity verification services.
2.1 Information You Provide
- Registration data: Full name, date of birth, email address, phone number, preferred username, and password when you create your dk1947 account.
- Identity verification (KYC): Copy of your CNIC (Computerised National Identity Card), proof of address, and payment method verification documents submitted when you request your first withdrawal on dk1947.
- Payment information: Easypaisa account numbers, JazzCash mobile numbers, NayaPay/SadaPay account references, IBFT bank account details, or partial card numbers used for deposit and withdrawal transactions.
- Support communications: Messages, emails, and chat transcripts exchanged with the dk1947 customer support team, including any personal details you share during those interactions.
- Responsible gaming data: Deposit limits, self-exclusion requests, and cooling-off periods you set through the responsible gaming tools available in your dk1947 account settings.
2.2 Automatically Collected Information
- Device and technical data: IP address, browser type, operating system, device identifiers, and screen resolution collected when you access dk1947.
- Usage data: Pages visited, games played, bet history, session duration, login times, and navigation patterns within the dk1947 platform.
- Transaction logs: Records of all deposits, withdrawals, bets placed, casino game rounds, and balance movements associated with your dk1947 account.
- Cookie data: Information stored in cookies and similar technologies — described in detail in Section 6 below.
2.3 Information From Third Parties
- Payment providers: Transaction confirmations, payment status updates, and fraud signals received from Easypaisa, JazzCash, NayaPay, SadaPay, IBFT processors, and card payment networks.
- Identity verification services: CNIC validity confirmation and watchlist screening results from third-party KYC service providers used by dk1947.
- Fraud prevention networks: Device fingerprinting signals and shared fraud intelligence from anti-money-laundering and fraud prevention partners.
| Data Category | Examples | Collection Trigger |
|---|
| Identity | Name, DOB, CNIC | Registration + KYC |
| Contact | Phone, email | Registration |
| Financial | Easypaisa/JazzCash number, IBFT details | First deposit / KYC |
| Behavioural | Bet history, game sessions, login times | Platform use |
| Technical | IP address, device type, browser | Every site visit |
| Communications | Support chat, emails | Customer contact |
3How dk1947 Uses Your Personal Data
dk1947 uses the personal data we collect for the following specific purposes. We do not use your data for any purpose that is not listed here without first informing you and, where required, obtaining your consent.
- Account management: Creating, maintaining, and managing your dk1947 account, including processing deposits, withdrawals, and bet settlements in PKR.
- Identity verification: Confirming your age (18+), verifying your identity using CNIC data, and completing KYC checks required before we process withdrawal requests.
- Payment processing: Authorising, processing, and reconciling deposits and withdrawals via Easypaisa, JazzCash, NayaPay, IBFT, and card payment networks.
- Fraud and money laundering prevention: Monitoring transactions and account activity for patterns consistent with fraud, bonus abuse, match manipulation, or money laundering, and sharing relevant data with fraud prevention partners and regulatory bodies where legally required.
- Responsible gaming: Operating the deposit limit, cooling-off, self-exclusion, and session management tools available to all dk1947 players, and monitoring for signs of problem gambling behaviour.
- Customer support: Responding to your queries, resolving account issues, and maintaining records of support interactions for quality assurance and dispute resolution.
- Platform improvement: Analysing aggregated usage data to understand how players interact with dk1947 and improve the platform's design, performance, and game offering.
- Marketing communications: Sending you promotional offers, bonus notifications, and platform updates by email or SMS — only where you have opted in to receive them, and always with an easy opt-out option.
- Legal compliance: Meeting our obligations under applicable anti-money laundering laws, financial regulations, and any lawful requests from regulatory or law enforcement authorities.
4Legal Basis for Processing Your Data
dk1947 processes your personal data on the following legal bases depending on the specific purpose:
- Contract performance: Processing your registration data, deposits, withdrawals, and bet settlements is necessary to fulfil the contract between you and dk1947 when you create an account.
- Legal obligation: Identity verification (KYC), age verification, and financial monitoring are required to comply with anti-money laundering regulations and our operating obligations.
- Legitimate interests: Fraud prevention, platform security, responsible gaming monitoring, and service improvement are conducted on the basis of dk1947's legitimate interest in operating a safe, fair, and sustainable platform — balanced against your privacy rights.
- Consent: Marketing communications are sent only on the basis of your explicit opt-in consent. You can withdraw this consent at any time by contacting support@dk1947.bet or using the unsubscribe link in any marketing message.
If you have questions about the specific legal basis applied to any particular use of your data on dk1947, contact support@dk1947.bet and we will explain it clearly.
5Who dk1947 Shares Your Data With
dk1947 does not sell your personal data. We share it only with the following categories of third parties, and only to the extent necessary for the stated purpose:
5.1 Payment Service Providers
To process your deposits and withdrawals, dk1947 shares necessary transaction details with payment providers including Easypaisa, JazzCash, NayaPay, SadaPay, and banking and card payment processors. These providers operate under their own privacy policies and are required to handle your data securely.
5.2 Identity Verification Partners
For KYC compliance, dk1947 uses certified third-party identity verification services that check your CNIC and screen against watchlists and sanctions databases. Your identity documents are shared with these providers in an encrypted form and are not retained by them beyond the verification process.
5.3 Game Providers
Live casino and slot games on dk1947 are provided by third-party studios including Evolution Gaming, Pragmatic Play, Ezugi, and Spribe. These providers receive a unique player identifier from dk1947 to enable seamless game operation. Your full personal details — name, CNIC, phone number — are not shared with game providers.
5.4 Fraud Prevention and Security
dk1947 uses third-party fraud detection services that analyse technical signals — IP addresses, device fingerprints, and transaction patterns — to identify suspicious activity. This data processing is conducted under strict data processing agreements.
5.5 Regulatory and Law Enforcement Authorities
Where required by applicable law or a lawful authority request, dk1947 may disclose account information, transaction records, or KYC documents to regulatory bodies, law enforcement agencies, or financial intelligence units. We will notify you of any such disclosure where we are legally permitted to do so.
Important: dk1947 does not share your personal data with advertising networks, data brokers, or social media platforms for any purpose. Any third-party tool integrated into dk1947's platform that has access to usage data is bound by a data processing agreement that prohibits them from using it for their own commercial purposes.
6Cookies and Similar Technologies
dk1947 uses cookies — small text files stored on your device — and similar technologies to operate the platform effectively. Here is an honest breakdown of exactly what we use them for:
- Essential cookies: Required for the dk1947 platform to function. These maintain your login session, remember your bet slip, and ensure secure communication between your device and our servers. You cannot opt out of essential cookies while using dk1947, as the platform cannot operate without them.
- Functional cookies: Remember your preferences such as language selection and responsible gaming settings you have configured in your dk1947 account.
- Analytics cookies: Help dk1947 understand how players use the platform — which pages are visited most, where players drop off, and how the mobile experience performs. This data is aggregated and anonymised. We use it only to improve dk1947, not to build individual profiles.
dk1947 does not use third-party advertising cookies, retargeting pixels, or social media tracking technologies. You will not see dk1947 ads follow you around the internet based on your activity on our platform.
Most browsers allow you to manage, block, or delete cookies through browser settings. Blocking essential cookies will prevent dk1947 from functioning correctly. For functional and analytics cookies, you can opt out without affecting platform functionality.
7How dk1947 Protects Your Data
Protecting the personal data of our players is a core operational responsibility at dk1947, not a compliance afterthought. The security measures we have in place include:
- TLS encryption in transit: All data transmitted between your device and dk1947's servers is encrypted using TLS 1.3 or higher. This applies to every page, every login, every deposit, and every withdrawal request.
- AES-256 encryption at rest: Sensitive personal data, including KYC documents and payment account references, is encrypted in storage using AES-256.
- Access controls: Access to personal data within dk1947 is restricted to authorised personnel on a strict need-to-know basis. KYC documents are accessible only by the compliance team. Support agents see only the minimum data needed to resolve your query.
- Two-factor authentication: Available on all dk1947 player accounts. We strongly recommend enabling 2FA in your account security settings.
- Payment security: Full payment credentials — complete card numbers, mobile wallet PINs — are never stored on dk1947's own servers. Transactions are processed by PCI-compliant third-party payment gateways.
- Regular security reviews: dk1947 conducts periodic security reviews and vulnerability assessments of our platform infrastructure.
If you believe your dk1947 account has been accessed without your authorisation, contact support@dk1947.bet immediately. We will lock the account, investigate the incident, and assist you in regaining secure access.
8How Long We Keep Your Data
dk1947 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following retention schedule:
| Data Type | Retention Period | Reason |
|---|
| Account registration data | Duration of account + 5 years after closure | Legal compliance, dispute resolution |
| KYC documents (CNIC etc.) | Duration of account + 5 years after closure | Anti-money laundering obligations |
| Transaction records | 7 years from transaction date | Financial regulatory requirements |
| Bet and game history | 5 years from date of activity | Dispute resolution, regulatory audits |
| Support communications | 3 years from date of interaction | Quality assurance, dispute history |
| Marketing preferences | Until opt-out or account closure | Consent management |
| Analytics data | Up to 26 months (aggregated) | Platform improvement |
After the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where anonymisation is applied, the resulting anonymised dataset cannot be traced back to any individual and may be retained indefinitely for statistical purposes.
9Your Privacy Rights
As a dk1947 player, you have the following rights regarding your personal data. To exercise any of these rights, contact support@dk1947.bet with the subject line "Privacy Request" and specify which right you wish to exercise:
- Right to access: You can request a copy of all personal data dk1947 holds about you, including your account details, transaction history, and any KYC information on file.
- Right to rectification: If any personal data dk1947 holds about you is inaccurate or incomplete, you can request that we correct it. For account details, many fields can be updated directly through your account settings.
- Right to erasure: You can request that dk1947 delete your personal data. This right applies in most circumstances but may not be exercisable where we have a legal obligation to retain the data — for example, transaction records we are required to keep for anti-money-laundering compliance.
- Right to restriction: You can ask dk1947 to temporarily stop processing your personal data in certain circumstances — for example, while we investigate a correction request.
- Right to data portability: You can request your personal data in a structured, commonly used, machine-readable format (such as CSV) so you can transfer it to another service provider if you choose.
- Right to withdraw consent: Where processing is based on your consent — specifically, marketing communications — you can withdraw consent at any time without affecting the legality of processing conducted before the withdrawal.
- Right to object to marketing: You can opt out of all promotional communications from dk1947 at any time by contacting support or clicking the unsubscribe link in any marketing email or SMS.
dk1947 will respond to all privacy rights requests within 30 days of receipt. Complex requests may take longer, in which case we will notify you and explain the reason for the extended timeframe.
10Children and Underage Players
dk1947 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register or attempt to use dk1947 under any circumstances.
If dk1947 discovers or has reasonable cause to believe that personal data has been collected from a person under 18, we will immediately close the associated account, return any deposits to the original payment source, and delete the personal data collected. If you believe an underage person has registered on dk1947, please contact us at support@dk1947.bet immediately.
Parents and guardians are encouraged to use parental control software to prevent minors from accessing online betting and casino platforms, including dk1947. Responsibility for ensuring minors do not access dk1947 also rests with the adults in the household.
11Marketing Communications
dk1947 may send you promotional emails and SMS notifications about new bonuses, seasonal offers, game launches, and platform updates — but only if you have opted in to receive them during registration or through your account settings. We do not send unsolicited marketing messages to people who have not opted in.
Every marketing email from dk1947 includes a clearly visible unsubscribe link. Every marketing SMS includes an opt-out instruction. You can also opt out of all marketing at any time by contacting support@dk1947.bet. Opting out of marketing does not affect transactional communications — you will still receive account notifications, withdrawal confirmations, and security alerts that are necessary for your use of dk1947.
dk1947 respects your inbox. We do not send marketing emails more than twice per week on average, and we do not send promotions between 10pm and 9am PKT. If you are self-excluded from dk1947 for responsible gaming reasons, all marketing communications are stopped immediately upon self-exclusion taking effect.
12Changes to This Privacy Policy
dk1947 may update this Privacy Policy from time to time to reflect changes in how we operate the platform, new services we add, or changes in applicable law. The "Last Updated" date at the top of this page reflects when the current version was published.
For significant changes — particularly those that affect how we use your personal data in ways that are materially different from what you agreed to when you registered — dk1947 will notify registered players by email at least 14 days before the change takes effect. This gives you time to review the updated policy and, if you disagree with any change, to close your account and request deletion of your data before the new policy applies to you.
Continued use of dk1947 after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically even when you haven't received a notification, as minor clarifications may be made without formal notice.
13Contact Us About Privacy
If you have any questions, concerns, or requests related to this Privacy Policy or how dk1947 handles your personal data, please contact us using the following details:
- Email: support@dk1947.bet (use subject line "Privacy Request" for data rights requests)
- Live Chat: Available within your dk1947 account, 24 hours a day
- Response time: Privacy enquiries acknowledged within 5 business days, full response within 30 days
We take every privacy concern seriously. If you are not satisfied with our response to a privacy request or complaint, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction or seek independent legal advice.
You can also use the live chat feature within dk1947 for quick privacy-related questions. For formal data access, deletion, or correction requests, email is recommended as it creates a documented record of your request and our response.
